The man runs a telemarketing scheme with predatory practises.His business gets private information on companies and his employees contact people at these companies offering them "help" for booking hotels on trade shows. Offering a full refund if there is any cancelations.
If however you need to make changes to your reservation and you need to cancel they turn around and issue a credit note of 180 days. Which for companies doing trade shows is useless because a lot of reservations are done nearly 12 months ahead of time. By targeting businesses and trade shows they know that they will keep this money (the hotels will not get it). The man and his employees are being untruthful. i have spoken to him and he hung up on me just now. If you are taken by one of his schemes or employees you can reach him at 1-775-530-6923
Google "National Travel Associates" to get a preview of how this man operates his business.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of national travel associates customer care. National Travel Associates needs to read this review and look into the issue (if any) according to poster's claims.